See me. Love me. Let me be your bestie. Everyone and every brand has the same goal. We want to be loved by you. And, like the high school experience in America, forming attachments and developing relationships can be confusing, exciting, and dramatic. What starts out as promising interest can quickly devolve into dislike and defriend.
What makes interacting with others so confusing and difficult is our tendency to let the reactions of others guide our choices. If we let our actions be guided entirely by the feedback of others, we lose ourselves and our personality in the process.
Brands, especially, fall prey to paralysis by engagement analysis. “Playing it safe”, “going with the tried and true,” Read More